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Beginning in January, the City of Phoenix will notify customers with accounts that are 31 days past due that water shut-offs will resume in February.
The city has deferred water shut-offs due to non-payment for single-family residential customers since March 2020 due to the COVID-19 pandemic.
Customers who receive a shut-off notice from the City of Phoenix should call Customer Service at 602-262-6251 to pay the balance due on their City Services bill.
The Phoenix City Council has allocated funding for residential utility assistance to support customers.
Customers who cannot afford to pay their water bill should call 602-262-6251, Monday through Friday from 8:00 am-5:00 pm, to speak to a customer service representative.
Read more stories from the Phoenix Valley on Signals A Z.com.
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January 11, 2022 at 02:12AM
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Phoenix Water Service Shut-off for Non-Payment to Resume - Signals AZ
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